Our Commitment

We ensure the highest level of customer satisfaction, quality, and health and safety

Customer Satisfaction

At Armour Valve we are committed to fostering enduring business relationships because we know that a customer’s trust must be earned by consistently delivering a high level of service and outstanding product expertise.

Our team works closely with suppliers to ensure that customer needs are met on each and every order. We take pride in knowing that our customers are satisfied with our products and services.

We have consistently received high marks for customer satisfaction;
96% in 2015
98% in 2016
96% in 2017

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Quality

Armour Valve has been continuously ISO QA certified since 1997.

By applying the ISO QA framework company-wide, Armour Valve ensures that our customers' product and service needs are met or exceeded. We carefully evaluate every supplier and product that we recommend by this standard so that our customers never have to compromise on quality.

"Being ISO-compliant has allowed us to better satisfy our customers by providing them with a service backed by a respected quality management system."

Belinda Chow
Operations Manager & MQR

Health, Safety & Environment

We are committed to supplying products and services that help to protect the health and safety of workers and reduce emissions.

Beginning with the Conval Clampseal globe valve, Armour Valve has actively sought to represent products that are inherently safe and reliable. Our portfolio includes products that meet or exceed current industry standards and regulations.

Our range of product experience and depth of application knowledge enables us to draw on best practices and transfer solutions from one sector to another as added value for our customers.

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